---
title: Dante Virtual Soundcard & Wifi Problems on MAC OS
description: When starting DVS (Dante Virtual Soundcard) it disconnects the WiFi on the network
---
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# Dante Virtual Soundcard & Wifi Problems on MAC OS
## When starting DVS (Dante Virtual Soundcard) it disconnects the WiFi on the network
It may be corrupt preferences. To reset cache and preferences, follow the steps below:
1\. Open Library \> Preferences on your hard drive
2\. Locate any files with beginning com.audinate.XXXX
3\. Delete these files then empty the trash
4\. Restart the Dante Virtual Soundcard
5\. If this doesn't work, try to uninstall/reinstall with most updated DVS software version (before installing, verify these files have been deleted by uninstall)
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