- Knowledge Base
- Radius
- mosaic
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General Support
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ADAPTive
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Radius
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Service
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Mosaic
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AX Series
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Cinema Series
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ceiling speakers
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JFL Series
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UX Processors & Amplifiers
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DANTE
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DSA
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Resolution 2
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JF Series
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JFX Series
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MK Series
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SB Series
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DX Products
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ease
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NT Products
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KF Series
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VFRi
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BH Products
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MX Processors
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U-NET
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LS Series
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QX Series
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Avalon
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processing
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ub series
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Redline
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LA Series
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UXA // UX
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RS
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MKD Series
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SM
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MKC Series
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NTX Series
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AC6
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KF210
Radius (RSX) module is stuck in Firmware Update (Recovery) Mode.
NOTE: This tends to happen more often with older RSX hardware and if user attempts to update firmware in all boxes without a DHCP server.
If a module ends up stuck in this mode, try to following steps:
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- Disconnect the module from the network
- plug a wifi router or computer directly into the COMM port
- Open Mosaic and look for the speaker to show in the shelf
- Once online, tap once and two options should be presented:
- Reboot
- Update Firmware
- First attempt Reboot, then once complete, update firmware
- if this does not work, try it several more times
- if still not successful, power down the module
- power the module back up holding the jog wheel
- Once fully powered up, attempt steps 3-6 again